Key skills
Time Management
About this role
Role Overview
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend suitable banking solutions
- Respond and resolve customer concerns using standard procedures
- Achieve assigned goals by promoting banking solutions and completing business processes
- Connect personally with customers to advise them on banking solutions
- Help build a positive, diverse and equitable work environment
- Deliver quality customer experiences and recommend operational improvements
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- Ability to exercise initiative and be accurate and detail oriented
- Established customer experience skills
- Ability to connect verbally and in writing, with different people
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Career development opportunities
- Reward and recognition programs