Provide strong change thought leadership by shaping and influencing strategic outcomes, using insights to engage stakeholders and build commitment to the change
Clearly define the change by leading the development of the change goal, vision and design approach, articulating why the change is needed and what will be different for the business
Plan the change journey by designing how the business will be involved, sequencing activities effectively, and guiding people through the transition with minimal disruption
Implement and embed the change by working through business leaders to drive adoption, realise benefits, uplift capabilities, and ensure the future state is embedded across multiple releases
Reinforce and sustain the change by co-designing measurement systems, using data and insights to track success, manage capacity and risk, and support long-term behavioural change
Leverage complementary skill sets including human-centred design, agile ways of working, psychology of change, operating model design, digital enablement and data-driven decision making to improve change outcomes and build change capability across AIA.

Relevant tertiary qualifications including a business or related degree, supported by formal change management or related postgraduate qualifications
Extensive experience designing and delivering change management for large, complex programs or portfolios, typically supported by 5 to 10 or more years in change roles
Proven ability to influence and work effectively with senior leaders and C-suite stakeholders, supported by strong change sense-making across culture, mindset and environmental factors
Demonstrated success leading long‑term remediation or transformation programs, with experience across a broad range of change types including behavioural, technology, process, regulatory, organisational design and BAU change
A strong track record and passion for building enterprise‑wide change capability, drawing on experience across industries and delivery models including waterfall, agile and start‑up environments.

Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible working arrangement – 3 days in office and 2 days WFH

Change Manager

Key skills