About this role

Responsible for the overall administration of the Transitional Support Services program, including program design and implementation and fiscal and facility management.
Ensures the program is compliant with regulatory and contractual requirements at all times.
Develops implements and enforces corporate and program specific policies and procedures.
Provides training and supervision to ensure that evidence base practices are used in daily programming.
Manages client flow and service utilization including client intake, treatment paths and continuing care protocols.
Develops and implements systems to access the quality of client records, ensure timeliness and thoroughness of documentation and ensures the storage of records in conformance with confidentiality regulations.
Represents the agency at trade association level of care meetings.
Participates in monthly divisional leadership meetings and other leadership meetings as requested.

A minimum of five years of experience in a behavioral health residential program
A minimum of 3 years of supervisory experience
Bachelor’s Degree in business, healthcare management, social work or another related field required
Openness to Medication Assisted Treatment for opioid use disorders required
Knowledge of program administration, budget development and management
Ability to effectively use standard Microsoft applications such as Word, Excel and PowerPoint required
A Massachusetts Driver’s License is also required.

Program Director, Transitional Support Services

Key skills