Intelligence Data Manager

Role Overview

• Manage, maintain, and optimise the organisation’s intelligence database(s), ensuring data integrity, accuracy, and consistency.
• Create and maintain entity types, fields, data models, and controlled vocabularies.
• Implement and monitor data quality controls, including deduplication and audit processes.
• Manage user permissions, access levels, and security protocols in line with organisational policies.
• Optimisation of all Davies Group data sources to maximise and drive internal fraud referrals.
• Oversee data ingestion, cleansing, validation, and structuring to support analytical outputs and optimise data matching solutions.
• Automate existing core data feeds to drive revenue growth and increase operational efficiencies.
• Identify further opportunities to enhance the scope and volume of information and intelligence being ingested into the database.
• Oversee querying and analysis of existing intelligence and fraud data to support CFS matters and enrich available evidence.
• Liaise with clients with regards to optimising fraud data washing processes and opportunities.
• Work with IT and operational teams to enhance database functionality, reporting tools, scope of data to be ingested, and integration with other systems.
• Troubleshoot issues related to i2 software, database performance, and data workflows.
• Support upgrades and configuration changes to i2 and associated systems.
• Provide training, guidance, and support to colleagues on i2 tools and data handling best practices.
• Where necessary, and working with others, create business cases for IT investment to improve, operationalise, or implement data-enrichment improvements.
• Ensure all data held complies with legal, regulatory, and organisational requirements (e.g., GDPR, data retention, audit standards).
• Maintain accurate documentation of processes, data structures, and system changes.
• Support internal and external audits relating to data management and intelligence processes.
• The role includes responsibility for the performance and technical development of an Intel Assistant or equivalent.
• Achieve objectives and financial targets
• Adhere to time recording policy

Requirements

• Proven experience using i2 Analyst’s Notebook and/or i2 iBase in an analytical or intelligence environment.
• Strong understanding of data structures, relational databases, and data quality principles.
• Ability to be able to identify and manage data opportunities for inclusion within intelligence systems.
• Experience of working with clients to develop and optimise data matching solutions.
• Ability to interpret complex datasets and present findings clearly.
• Experience working with sensitive or confidential information.
• Excellent attention to detail and problem-solving skills.
• Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience in investigations, fraud analysis, law enforcement, insurance intelligence, or similar fields.
• Knowledge of SQL, data modelling, or ETL processes.
• Familiarity with other analytical and data management tools (e.g., Power BI, Tableau, Egress, GIS platforms).
• Experience developing or delivering training on analytical tools.
• Understanding of intelligence cycle principles and analytical methodologies.

Tech Stack

• ETL
• SQL
• Tableau

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

• after successfully completing probation