Responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts.
Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner.
Create and deliver a unique client experience that defines and differentiate advisors’ practices.
Provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment.

Graduate/ post-graduate in finance / commerce/ business management/ operations discipline
Minimum 1-3 years of relevant work experience
Strong written and spoken communication skills
Ability to explain complex policies or concepts in time bound manner
Excellent customer service skills
Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner.

We are part of an inclusive, collaborative culture that rewards you for your contributions.
Opportunities to make a mark at the office and a difference in your community.

Contact Center Specialist

Key skills