AVP, Benefits Analyst II

Role Overview

• Administer and oversee Eastern’s medical, dental, vision, life insurance, disability, voluntary benefit programs and wellness offerings
• Have a working knowledge of retirement plan compliance and administration
• Lead annual open enrollment beginning-to-end, vendor coordination, system readiness and employee communications
• Assist in analyzing benefits cost, utilization, and participation data to identify trends, risks, and cost saving opportunities to improve value and manage spend
• Partner with brokers and vendors on renewals, negotiations, audits, and issue resolution
• Ensure compliance with federal, state, and local regulations (ACA, ERISA, COBRA, HIPAA, FMLA, Section 125, etc.)
• Prepare and file required notices and reporting (e.g., 1095 C, and Form 5500 support)
• Serve as go-to expert for complex employee benefits questions, escalations, and issue resolution
• Collaborate with Payroll to ensure accurate benefits deductions, vendor billing, reconciliations and carrier payments
• Act as system administrator and subject matter expert for the benefits module within Eastern’s Employee Hub (HCMS), including configuration, testing, carrier file feeds, and ongoing enhancements
• Leverage technology (including AI) and data to streamline benefits administration and improve accuracy, efficiency, and employee experience
• Create engaging benefits communications and educational materials for employees and managers
• Serve as a benefits subject matter expert for the internal HR team, as well as employees
• Contribute to special initiatives such as vendor RFPs, mergers and acquisitions and evolve the annual Wellness Program to drive engagement and support employee well-being
• Continuously review administrative processes, identify improvement opportunities, and implement preventative solutions
• Work with external vendors to ensure high levels of service and quality, processing accuracy, and compliance adherence
• Manage all aspects of the annual employee service recognition program Stay current on benefits trends, regulatory changes, and best practices through professional development and industry engagement

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field
• 5–8+ years of progressive experience in benefits administration and analysis
• Strong working knowledge of employee benefits, regulatory requirements, and compliance standards
• Advanced analytical skills with the ability to interpret claims data, financial reports, and benefit metrics
• Experience working with HRIS and benefits administration systems (e.g., Oracle, Workday, ADP or UKG)
• Oracle highly preferred
• Advanced proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis) and PowerPoint
• Excellent communication (written and oral) and interpersonal skills with the ability to explain complex topics in a clear and empathetic way
• Strong organizational and project management skills
• Demonstrated ability to handle sensitive and confidential information with discretion.

Tech Stack

• Oracle

Benefits

• robust benefits and retirement package