Analyze HRIS and payroll processes, identifying opportunities, and providing recommendations for optimization
Ensure that HRIS and payroll processes are accurate, efficient, compliant, and consistent with the company’s overall objectives
Provide first-line support for HR System support and assist with the coordination of all on and off cycle biweekly payroll processing
Maintain and help drive production planning and execution to support accurate and efficient day-to-day operations
Participate in a consultative role to support assigned region with employee inquiries, complex employee issues, and processing questions
Execute complex and/or high impact business processes and/or transactions
Proactively assess, refine and implement HRIS and Payroll process improvements and tools, including appropriate documentation
Plan, facilitate, and/or execute projects, including owning entire larger impact projects, as assigned
Build positive team relationships through collaboration and active participation to achieve department and team goals
Serve as an escalation point and Subject Matter Expert (SME) for more complex HRIS and Payroll matters
Provide training, guidance, and support to the HRIS and Payroll team regarding relevant topics
Drive payroll projects and issue resolutions
Support the administration of time, pay, and absence data for bi-weekly payroll processing
Support the administration of benefits, compensation, leave, learning, and recruiting
Ensure accurate and timely payroll reporting

1+ years of experience in payroll, time-keeping, human resources, benefits administration, finance, HRIS application support, or other relevant work experiences
2+ years of customer service experience
Ability to work on-site 4 days per week
Proficient in Microsoft Excel
Experience communicating complex HRIS and Payroll concepts to broad audiences across an organization
Excellent customer service skills, organization, time-management, written and verbal communication skills
Self-motivation is a must as well as an ability to work in a fast-paced environment with ever changing priorities
Working knowledge of Payroll/HRIS systems and processes is preferred (Workday system, payroll processing, tax principles, wage and hour law, and human resources systems)
Associate of science degree in business administration or accounting preferred

HR Ops Specialist

Key skills