Collaborate with multidisciplinary teams to develop detailed project roadmaps that translate organizational strategies into actionable, measurable steps.
Ensure initiatives align with the company’s vision, goals, and priorities.
Analyze current workflows, evaluate inefficiencies and challenges, and utilize data-driven strategies to redesign processes.
Support Program Manager in contract execution ensuring project requirements are met on time and to defined standards.
Track project performance against established Key Process Indicators (KPIs).

Bachelor’s degree with required 5 or more years of professional experience in Military Health strategic communications, public relations, corporate communications, or a similar role.
Experience with the Defense Health Agency (DHA), MHS Genesis, or other military health IT systems.
Proven expertise in stakeholder engagement and management, including coordinating with cross-functional teams, troubleshooting issues, building partnerships, monitoring vendor deliverables, and fostering collaboration to meet organizational goals.
Experience managing vendor relationships, assessing vendor deliverables, and ensuring compatibility with project requirements.
Strong background in preparing executive-level briefings, white papers, and Reports to Congress for General Officers and Senior Executive Service (SES) leaders.
Proficiency in Microsoft tools (Word, Excel, Outlook, PowerPoint), collaboration platforms (SharePoint, ServiceNow, Jira/Confluence), and modeling tools (Visio, Power BI, Excel).

Military Health Business Process Lead

Key skills