Lead discovery sessions to understand customer systems, workflows, pain points, and objectives. Translate findings into actionable insights.
Develop and maintain a strategic technical roadmap for each account, ensuring alignment between customer goals and Autodesk capabilities.
Design and define tailored technical solutions that demonstrate ROI and align with customer business initiatives.
Coordinate and lead technical specialists to deliver demos, benchmarks, evaluations, and ROI modelling.
Establish credibility through consistent delivery, accurate information, and solution-oriented engagement.
Cultivate long-term technical partnerships with customers to support ongoing success and innovation.
Partner with Account Executives (AEs) to identify cross-sell and upsell opportunities and co-develop customer success plans.
Lead and mentor resolution of complex technical issues escalated by Customer Success.

Degree, education or equivalent work experience in AECO or Data and Platform solutions
8 years experience in customer-facing roles
Fluent in English, an additional European language would be a benefit
Knowledge of the Autodesk solution portfolio (AECO – Architecture, Engineering, Construction & Operations)
Outcome-focused approach to solving customer challenges
Experienced or interested in a sales-supporting function (e.g., presales)
Excellent communication and presentation skills
Ability to influence through persuasion, negotiation, and consensus-building
Team player, who can manage multiple priorities
Able to travel up to 20% within the EMEA region

Enterprise Account Technical Lead – Construction

Key skills