Manage and coordinate multiple projects and pieces of work simultaneously and provide project status reports to key stakeholders as required
Ability to communicate with external stakeholders at all levels
Organise and facilitate workshops to investigate user requirements and complex problems or issues
Prepare project plans and delivery milestones with the support of the rest of the team
Liaise with the technical teams to ensure that the deliverables are met in accordance with project timescales
Coordinate with business analysts and account managers to ensure user requirements are gathered and prioritised
Coordinate with business analysts and trainers to ensure that the appropriate level of training is offered when required
Maintain a close relationship with end users and build a comprehensive understanding of business processes and business terminology
Manage and mitigate project risks
Manage budgets & monitor project actual spend versus estimates
Balance providing a high level of customer service whilst still being commercially aware

Approximately 5+ years’ experience in managing complex IT implementation projects
Knowledge of Software as a service and an understanding of the general London insurance market
Experience of delivering business change, managing IT implementations and technology projects in a complex environment
Ability to produce high quality project documentation, including Statements of Work
Project management certification i.e., Prince II
Confidence and calm when interacting with senior audiences
High level of initiative and self-motivation
Excellent organisational and time management skills
Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently

A competitive pay and benefits package (pension, bonus, health, life assurance, flexible working, 25 days annual leave)

Project Manager

Key skills