Drive operational excellence and continuous improvement initiatives
Support transformation initiatives focused on process automation and efficiency
Collaborate with cross-functional business and IT teams for issue resolution and enhancements
Contribute to process standardization and knowledge management
Requirements
Experience 5-8 Years
Strong experience in ERP LN application support and business process understanding
Expertise in ERP LN modules such as:
o Manufacturing
o Logistics
o Procurement
o Warehouse Management
o Order Management
o Finance (Major understanding)
Experience in:
o Incident management
o Service requests
o Problem management
o Root Cause Analysis (RCA)
o Change management support
Hands-on experience in:
o ERP LN configurations
o Functional troubleshooting
o User support and issue resolution
Good understanding of:
o Must have Finance functional process knowledge and understand financial accounting entries.
o Must have good hands-on knowledge and presently working on Infor LN/ BaaN ERP
o Must have good knowledge of all Finance Modules ACP, ACR, GLD, FAM and CMG etc. including Mapping Scheme & Integration transactions.
o Interfaces
o Web services
o Third-party integrations
Experience supporting ERP applications in:
o Automotive industry
o Manufacturing / Discrete Manufacturing environments
Ability to:
o Analyze business requirements
o Translate requirements into functional solutions
o Coordinate with technical teams for implementation and fixes
Exposure to:
o ServiceNow
o SAP integration
o Reporting tools
o Automation initiatives
Minimum 5–8 years of relevant ERP LN functional/support experience
Tech Stack
ERP
ServiceNow
Benefits
Flexible work arrangements
Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals
Stable employment with a great atmosphere and ethical corporate culture