Contract Administration Representative

Role Overview

• Process and review new business paperwork to issue the business accurately and in a timely manner.
• This includes, but not limited to, entering the data into the system, checking for NIGOs, suitability reviews, and working with agents to resolve NIGOs.
• Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
• Assist with processing other types of maintenance and withdrawal transactions as needed.
• Provide information regarding contract values, contract status updates, withdrawals, fund performance, outstanding issue requirements, 1035 exchanges, IRA and Qualified Plan transfers and rollovers, agent licensing, and commissions for new business.
• Support both Agent/Advisors and Clients with all new business operations.
• Assist in special projects as needed.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Advanced level degree a plus.
• 3+ years of operational/customer service or processing experience or a combination is preferred.
• Proven ability to communicate effectively.
• Strong problem-solving skills and experience working in a fast-paced environment.
• Strong leadership and communication skills.
• Strong working knowledge of the annuity market, with specific focus on the fixed, fixed indexed and variable annuities.

Benefits

• Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
• Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.