Architecture of expansion campaigns: Independently execute price increases, bundle transitions and upgrades
ARR upside analysis: Identify baselines within the installed base that can be targeted for a price increase, upsell or cross-sell campaign based on their contract details
Lifecycle automation: Design and implement the logic that moves a customer from a “campaign communication” to an “automated contract renewal”
Design self-service paths: Build the technical and logical guardrails that enable customers to expand their own contracts (upsells, cross-sells) via self-service
Partner with BI & Finance: Serve as the technical counterpart to the BI team
Own system development: Contribute to the design of the data architecture for our future target system
Measure everything: Support the provision of KPIs such as churn analysis, expansion targets and email hit rates

You are highly proficient in SQL and Postgres. You can use Python to automate data workflows and manipulate complex datasets
You have a deep understanding of contract and sales order data structures. You can "see" the connection between a contract clause and a data field
You understand the "value story". You know how to translate a technical upgrade into customer-facing, loyalty-building communication
You are a doer who thinks like an owner. You can design a 12-month roadmap but are equally happy to get your hands dirty in a database on a Friday afternoon
You likely have more than 5 years of experience in RevOps, SalesOps or a technical finance role in a B2B SaaS environment

The chance to make a decisive impact and help shape the future of a dynamic, fast-growing tech company while you grow in responsibilities
Flexible, family-friendly working conditions in a stable environment
Access to Wellpass’s broad sports and wellness offering with more than 9,000 options to choose from
An agile team that embodies autonomy and fast decision-making within flat hierarchies
A unique company culture that emphasizes equality, diversity and inclusion
A wide range of learning and professional development opportunities
Full remote work or high flexibility between remote work and office in one of Munich’s most attractive central neighborhoods
An attractive salary
Regular on-site events (company outings, team events, Checkmk conference, conference after-parties and more) in a family-like atmosphere

Senior Revenue Operations Manager

Key skills