Application Support Engineer

Role Overview

• Provide technical support for enterprise-level application systems.
• Respond to general questions and trouble-shoot tickets in a timely manner.
• Research, diagnose, troubleshoot and identify potential solutions proactively.
• Establish the root causes of application errors, and escalating serious concerns.
• Documenting processes and monitoring application performance metrics.

Requirements

• A bachelor's degree in software engineering or similar.
• Experience as an application support engineer in a related field.
• Proven experience in providing support for Java applications.
• Working experience with Spring boot, JVM, Jmeter & Jboss, spring integration, Linux, Microservices, SQL, Incident Management and SRE.
• Working experience with Application performance Management, shell scripting & some basic coding experience with Java.
• Experience with DevOps will be considered as a Plus.
• Candidate should be willing to work on Shift.

Tech Stack

• Java
• JMeter
• Linux
• Microservices
• Shell Scripting
• Spring
• Spring Boot
• SpringBoot
• SQL

Benefits

• Clear scope with no ambiguity over deliverables.
• Opportunity for repeat engagements based on performance.