Develop custom workflows utilizing modern web technologies
Configure out of the box workflows and create/maintain custom workflows
Integrate ServiceNow applications with 3rd party partners
Rapidly prototype new solutions
Design and develop solutions that leverage ServiceNow modules like ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
Troubleshoot and resolve problems
Orchestrate and automate tasks
Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment
Collaborate on ongoing projects in both new and enhancements development between engineers, developers, analyst, and other team members
Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development
Work closely with business and IT teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support
Review and apply any additional UI/UX requirements from external and internal teams

Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience
At least 6 years of experience with the design, development, and support of technology infrastructure
ServiceNow Certified Application Developer
At least 4 years of ServiceNow development
Experience with ServiceNow upgrades
Experience with JavaScript/GLIDE, HTML5
Strong analytical, problem-solving, and decision-making capabilities
Experience integrating ServiceNow with external systems through SOAP or REST web services
ITIL v3 Foundations Certification a plus
Experience with AngularJS, Bootstrap, jQuery
Ability to be a self-starter, pay strict attention to detail, and multitask across multiple projects and clients in a fast-paced, team-based environment
Experience or familiarity with Agile development and testing methodology

Senior ServiceNow Developer

Key skills