Project Manager – Digital Workspace Migration

Role Overview

• Define the overall strategy for the digital workspace migration program, including objectives, scope, and expected outcomes, aligned with business and IT vision
• Develop detailed plans for each project within the program, including schedules, budgets, resource allocation and key milestones, focusing on enabling teams
• Identify interdependencies between projects and proactively manage risks, developing mitigation and contingency plans to minimize impact on end users
• Act as the primary facilitator, ensuring technical (infrastructure, security, desktop engineering, user support) and business teams have the resources, information and alignment needed to execute migration activities
• Monitor project progress against plans, identify deviations, and implement corrective actions in collaboration with the responsible teams
• Manage the full lifecycle of workspace migrations, from discovery and analysis, planning, execution, user validation, and post-migration support (hypercare), ensuring a smooth transition
• Develop and implement comprehensive risk management plans, with particular attention to business continuity and user experience during and after migration
• Actively manage issues, escalating when necessary and ensuring effective resolution with technical teams
• Ensure compliance with security policies, data privacy and relevant regulations related to the digital workplace
• Communicate clearly and concisely with all stakeholders, including senior management, technical team leads, user support teams and end users
• Prepare and present progress reports, status updates, risks, performance metrics and the migration’s impact on users
• Manage stakeholder expectations, build consensus and ensure alignment
• Ensure the quality of deliverables and post-migration functionality through robust test plans (UAT) and validation of the user experience
• Conduct post-migration reviews and lessons learned to improve future programs and processes, focusing on continuous improvement of the digital workplace experience.

Requirements

• Bachelor’s degree in Engineering, Information Systems, Business Administration or a related field
• Minimum of 8 years’ experience managing large-scale, complex IT programs or projects, with proven program leadership
• Minimum of 5 years’ direct experience in digital workspace migration programs, including: operating system migrations (e.g., Windows 7/10 to Windows 11); migrations or rollouts of productivity suites (e.g., Office to Microsoft 365, G Suite to Google Workspace); endpoint management, user profiles and user data
• Proven experience in IT project management with a focus on enabling support and coordination—empowering technical and business teams to perform their tasks, removing impediments and ensuring integration of activities
• Knowledge of project management methodologies (Waterfall, Agile, Hybrid)
• Familiarity with digital workspace architectures, endpoint management, identity and access (IAM), and information security applied to the end user
• Experience with project management tools (Jira, Microsoft Project, Confluence)
• PMP (Project Management Professional) or PRINCE2 certification
• Agile methodology certifications (SAFe, CSM, CSPO)
• Certifications in End-User Computing (EUC) or relevant Cloud technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Administrator Associate, AWS Certified Solutions Architect) are highly desirable
• Understanding of user support processes (ITIL)
• Fluent in English.

Tech Stack

• AWS
• Azure
• Cloud
• PMP

Benefits

• Health insurance
• Flexible working arrangements
• Training and certifications
• Employee Assistance Program (covering five areas, including psychological support)
• Birthday and long-service benefits
• Monthly happy hour
• Benefits portal with attractive offers