Develop and manage accurate sales, production, and operational targets based on historical data, market trends, and business forecasts.
Maintaining accurate promotional planning and spending information across our planning tools. Ensure contracts/submissions are up to date and tracked effectively. Support with post Promotional Analysis to ensure the strongest ROI on trade strategy.
Work with Sales, Marketing, Finance, Supply Chain, and other departments to ensure alignment on targets, timelines, strategies, and resource allocation.
Analyze performance data to identify trends, opportunities, and risks. Prepare and deliver regular reports and presentations on performance.
Provide necessary customer support functions to ensure optimal sales and revenue to be realized.
Oversee the input and management of promotional plans in customer portals.
Ensure accurate item set up in retail customer systems including specs and content.
Lead communication with customers on updates to POs or product availability.

Ideally based in Pennsylvania or within the NE/Mid-Atlantic regions.
5+ years of customer planning and/or retailer account management experience within the CPG industry.
Ahold headquarter level experience would be beneficial for this role.
Competency in building presentations, pulling data insights, and presenting to leadership teams.
Versed in Anaplan (or similar forecasting tool), Syndigo/1World Sync and new item set-up at Ahold, Meijer, Giant Eagle, Wegman’s or similar retail customers.

Grocery Customer Planning Manager

Key skills