Operations Training Manager

Role Overview

• Present information with a variety of instructional techniques or formats, such as, simulations, team exercises, group discussions, videos, or lectures.
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
• Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness.
• Offer specific training programs to help workers maintain or improve job skills.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers.
• Monitor, evaluate, or record training activities or program effectiveness.
• Design, plan, organize, or direct orientation and training programs for employees.
• Develop and execute the operational training strategy, manage the training team, maintain the skills matrix, ensure compliance with global training standards, and continuously improve workforce capabilities to enhance operational excellence.
• Build and maintain a highly skilled workforce, ensuring that employees are effectively onboarded, trained, and continuously developed to meet business goals.
• Support operational excellence, audit readiness, and workforce capability, contributing directly to operational success and performance.
• Deliver effective, compliant training programs across all shifts and departments that drive operational excellence.
• Evaluate training impact using KPIs, performance metrics, and feedback channels to drive continuous improvement.
• Develop and update training content including technical modules, procedures, and evaluation forms in collaboration with subject matter experts to ensure relevance and accuracy.
• Partner with cross-functional stakeholders to identify skill gaps and address them through tailored training solutions.
• Coordinate audit preparation by ensuring training systems, documentation, and compliance standards are fully met.

Requirements

• Bachelor’s degree or equivalent in Industrial Engineering, Mechanical Engineering, Electrical Engineering or a related field and 5 years of progressively responsible experience in the job offered or a related manufacturing occupation.
• Must include 5 years of experience in each of the following: Executing lean principles, including 5S methodology, Autonomous Maintenance, Kaizen events, Standardized work practices, Waste reduction, SMED, and Gemba walks (on-site observation);
• Developing and maintaining operational standards and auditing the correct application on shop floor;
• Performing root-cause analysis for underperformance in operations (5 Whys, One point lesson, data-driven analysis, cross-functional team facilitation, and conducting investigations and reporting);
• Utilizing Microsoft Excel (advanced functions), data visualization tools (Power BI), and Learning Management Systems (Maecos or similar);
• Performing technical trainings in a manufacturing or industrial setting;
• Designing, delivering and improving technical and compliance training.