Collaborate with the marketing team to ensure a seamless transfer of leads generated through various channels.
Implement and manage lead capture tools and forms to effectively collect lead information.
Develop and maintain lead scoring models to prioritize leads based on their potential value.
Use data enrichment tools to supplement lead information and improve qualification accuracy.
Create and manage lead assignment rules to ensure leads are distributed to the most appropriate sales representatives.
Assist in defining and managing sales territories to optimize lead distribution.
Develop and implement personalized lead nurturing campaigns to engage and qualify leads.
Monitor lead progression through the sales funnel to identify bottlenecks and areas for improvement.
Analyze lead conversion rates, pipeline velocity, and other key metrics to provide insights to sales leadership.

3+ years of experience in sales operations or a similar role within a B2B SaaS company.
Proven expertise in lead management processes and best practices.
Strong analytical skills and ability to interpret data to drive business decisions.
Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
Fluent in English, with exceptional verbal and written communication skills.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
A passion for sales and a drive to continuously improve processes and outcomes.
Holding a bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred, but your practical experience and skill set are what will truly set you apart.

High trust, real impact: You’ll have the autonomy and expectation to lead with ownership, tackle problems end-to-end, and make decisions that move the business forward in meaningful ways.
Curiosity with discipline: We value asking sharp questions, challenging assumptions, and exploring smarter ways to work.
One team, all in: Collaboration beats ego, wins are shared, and we rally together when the work gets tough.
Space to grow: You’ll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem-solver.
Progress with purpose: We move fast, stay focused on what truly matters, and prioritise long-term impact over quick fixes.

Senior Sales Operations Manager – EMEA

Key skills