Oversee the hiring process for all therapists at their clinic.
Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
Assess ongoing development and training needs and conduct ongoing training as needed
Hold staff compassionately accountable for meeting performance expectations
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
Oversee peer consultation groups to ensure clinical excellence and align with best practices
Provide clinical oversight to clinic’s therapists, including signing clinical documentation for pre-licensed providers
Provide 1:1 supervision with all therapy staff to review productivity, caseload, and clinical documentation
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol
Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
Monitor and manage clinic office schedules and office supplies
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Serve as point of contact for building management related issues or concerns
Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie corporate
Collaborate with Ellie corporate to promote clinic’s online visibility
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
Requirements
Master’s Degree or higher education in mental health discipline
Independently licensed with the State of Colorado (e.g., LCSW, LMFT, LPC) and approved by respective board to offer supervision.
Strong leadership, problem-solving, and executive skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems