Insurance Operations Manager

Role Overview

• Operational management and further development of Insurance Operations of existing programs
• Support in structuring and optimising operational processes throughout the partner and customer lifecycle
• Ensuring high quality in communication, documentation, and operational implementation in day-to-day business
• Coordination of work streams between business, tech operations, product, insurance, and claims teams
• Collaborating on launch preparations, operational coordination, and ongoing stakeholder management
• Preparing analyses, reports, decision-making documents, and management summaries for internal and external stakeholders
• Supporting commercial inquiries, proposal documents, partner communication, and business development

Requirements

• Bachelor's or Master's degree in Economics, International Business, or a related field.
• First experience in the insurance brokerage/ intermediation sector (focus: motor insurance, focus Germany) of a minimum of 2 years.
• Exceptional analytical and problem-solving abilities, with meticulous attention to detail.
• Strong communication and presentation capabilities including strong skills in tools like PowerPoint, Google Sheets, Excel etc.
• Capacity to work both independently and as part of a team in a fast-paced, dynamic setting.
• Familiarity with actuarial principles, methods, and practices, particularly in relation to motor and P&C insurance.
• A proactive stance towards learning and keeping abreast of the latest industry advancements.
• Multilingual (German and English at least)