Acts as primary point of contact for identified customers and builds strong, collaborative relationships
Provides high-level of dedicated customer support with frequent face-to-face visits
Analyzes cost and productivity key performance indicators (KPIs) and reviews data with customer management
Works closely with the servicing distribution partner to ensure proper support and inventory levels are maintained
Identifies and advises on process improvements to alleviate roadblocks facing the customer

Minimum of 3-5 years of Automotive Refinish industry experience
Bachelor’s degree preferred but not required
Must be willing and able to travel > 50% of the time
Valid Driver’s License required
Strong knowledge of repair shop operations as well as distribution fundamentals
Competent Office365 skills (Word, Excel, PowerPoint) to create reports, presentations, pivot tables, etc.
Demonstrated effective written and oral communication skills

Performance Manager – Automotive Refinish

Key skills