Pharmacy Technician

Role Overview

• Coordinate and process medication refills, including data entry and claim adjudication
• Place outbound refill calls and assist patients through the refill request
• Respond to and resolve inbound patient and provider inquiries
• Clarify prescription orders with pharmacists or clinical staff
• Maintain and update patient and prescription data in software systems
• Spot trends, recommend improvements, and support process-improvement initiatives
• Partner with cross-functional teams to deliver a seamless patient experience
• Maintain confidentiality and uphold high-quality service standards

Requirements

• 2+ years of pharmacy technician experience required: (refills, claims adjudication, clinical collaboration, or specialty pharmacy).
• State registered Pharmacy Technician, national certification (CPhT or equivalent) required.
• Willingness to obtain LA and TX pharmacy technician licenses upon hire (costs covered).

Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs