Key skills
CommunicationPresentation SkillsRemote WorkAccount Management
About this role
Role Overview
- Point of contact for client for low/mid complexity work
- Solicit client direction and input; manage client expectations
- Supports the organization and prioritization of work across client responsibilities
- Consultative approach able to identify and mitigate project risks
- Ability to synthesize client interactions into actionable direction
- Deliver high quality work that exceeds client expectations
- Financial management including pricing, budget management, and billing
- Actively partner with Account, Creative, Finance, Strategy and Technology teams
- Manage daily hot sheets and facilitate workflow
- Create and manage project timelines and resource assignments
- Prepare/support and lead client submissions
- Works closely with account management counterpart to ensure accurate financial projections
Requirements
- 1 year of relevant experience, agency/pharma setting preferred
- Ability to work well with cross functional teams
- Extreme attention to detail
- Excellent written and verbal communication skills
- Client facing abilities
- Solid presentation skills
Benefits
- 401K plan with employer match contribution up to 4%
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements including hybrid and remote work
- 20 vacation days plus one personal well-being day
- Recognise 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Access to free counselling through employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- Continuous opportunities for professional development
- On-demand training
- Global mobility opportunities