About this role
Role Overview
- Problem-solving in a responsible and methodical manner whilst carrying out effective customer liaison skills to ensure total customer satisfaction.
- Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
- Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
- The ability to manage your own schedule when required for field based installations, corrective actions, upgrades and preventative maintenance.
- Flexibility to work away from home as required.
- To manage return of equipment and parts in a compliant timely manner to ISO and WEEE procedures.
- To have an empathy to working within a medical environment.
Requirements
- Degree, HND or similar in Engineering/Electronics.
- Qualification in ICT or Computer Science or qualified by experience/apprenticeship.
- Some relevant work experience within a Service Engineer role would be advantageous but is not essential as full training will be given.
- Understanding of networking and remote diagnosis software systems.
- Experience of working safely with electromechanical systems is essential.
Benefits
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.