Technical Support Engineer III – PDC DR/PROVision

Role Overview

• Provide technical support remotely and on site for highly complex problems involving equipment malfunction
• Use advanced troubleshooting methodologies to establish success criteria and develop comprehensive action plans
• Attend customer field issues meetings and collaborate with BU engineers
• Recommend best practices and publish technical lessons learned
• Provide on-site coaching and support NPI development early in the product life cycle

Requirements

• Bachelor’s degree or equivalent in technical field
• 3 years of experience with Applied Materials DRSEM and/or PROVision products
• Minimum of 5 years of semiconductor fab experience
• Ability to work independently and as part of a team
• Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI, and ARK
• Certifications: CE/ACE/PE in SEMVision and/or PROVision products
• Excellent interpersonal and communication skills
• Ability to handle stressful situations and effectively manage difficult problems
• Must be fluent in English.

Benefits

• Supportive work culture that encourages learning, development, and career growth
• Programs and support for health and wellbeing