Provide administrative support for insurance operations and client services
Maintain and update policy records, client information, and operational documentation
Process insurance-related documentation, applications, and policy updates
Coordinate communication between clients, carriers, and internal departments
Monitor operational workflows to ensure timely processing and compliance
Assist with reporting, data entry, and record management tasks
Respond to client inquiries and resolve administrative issues professionally
Track deadlines, renewals, and outstanding documentation requirements
Support process improvement initiatives and operational efficiency
Ensure compliance with company policies and industry regulations

Bachelor’s degree (BA/BS) highly preferred
Minimum of 2 years of administrative or insurance operations experience preferred
Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Proficiency in Microsoft Office and administrative systems
Strong attention to detail and accuracy
Ability to work independently and manage priorities in a remote environment
Experience in insurance, finance, or operations administration preferred
Ability to handle confidential information with professionalism
Experience working with US-based operations or clients is an advantage
Reliable internet connection and a suitable home office setup.

Insurance Administration – Operations Specialist

Key skills