Lead and perform day‑to‑day Supplier Quality Management (SQM) activities with KONE suppliers, working closely with internal stakeholders such as sourcing, factories, engineering, modernization, spare parts, major projects, logistics, and installation teams
Plan and carry out supplier audits in line with the annual audit program
Prepare, update, and negotiate supplier quality agreements (Quality Annex) together with the KONE Contract Owner
Participate in product development and change projects by ensuring suppliers are ready for production launch
Monitor, analyze, and report supplier performance using defined Key Performance Indicators (KPIs)
Identify quality issues and drive corrective, preventive, and recovery actions together with suppliers
Support the supplier scorecard process and participate in performance discussions together with the Contract Owner

Minimum B.Sc. degree in a technical field
3–7 years of experience in industrial engineering, manufacturing processes, supplier quality management, quality engineering, supply chain, sourcing, or similar
Fluency in Italian/Finnish (depends on the location) and English (spoken and written)
Experience in product and process auditing; experience with VDA 6.3, ISO 9001, 14001, and 45001 or similar standards
Experience with PPAP methodology and VDA 2 requirements for supplier part approval processes
Understanding of manufacturing processes and technologies in relevant categories
Strong interpersonal and communication skills, with the ability to work across levels and cultures
Excellent project management and problem-solving skills, with strong analytical, negotiation, and stakeholder management capabilities
Good knowledge of supplier quality management methods and tools (Control Plans, CTQ, SPC, FMEA, Six Sigma, Lean, DMAIC, Poka-Yoke)

Supplier Quality Engineer

Key skills