Build and optimize delivery routes based on store hours, geography, and route capacity
Reassign and reschedule visits when field representatives are unavailable to ensure consistent coverage
Integrate urgent “Hot Shot” visits into routes with minimal disruption
Create one-time or special routes for supervisors to resolve execution issues and visit potential new retail accounts
Assign tasks to field representatives based on visit outcomes and merchandising needs
Analyze store performance reports to flag low-performing stores and recommend improvements in product execution
Evaluate route performance and recommend new store additions to strengthen underperforming routes
Interpret data, store reports, and photo evidence to support operational decision-making
Schedule, update, and coordinate food sampling (demo) events based on supervisor input and visit reports
Collaborate with retailer corporate buyers to ensure demo products are delivered on time

2+ years of experience in route planning, DSD operations, logistics coordination, field operations, or similar roles.
Experience in CPG, beverage, food distribution, merchandising, or retail operations is a strong plus.
Familiarity with service routes, field representatives, or merchandising workflows.
Strong analytical and route-planning ability.
Excellent time management and prioritization skills under changing conditions.
Proficiency with route optimization tools, mapping platforms, and scheduling systems.
Ability to interpret data, reports, and visual/photo evidence to drive decisions.
Strong communication skills with field teams, supervisors, and retail partners.
Problem-solving mindset with the ability to react quickly to operational disruptions.
High attention to detail and accuracy when planning routes or coordinating demos.
Comfortable working independently in a remote environment.
Bachelor’s degree preferred.
Bilingual (Spanish & English) preferred.

Route Operations Analyst

Key skills