About this role

Work as a cloud customer success manager to provide FinOps services to a dedicated customer base.
Act as a subject matter expert on cloud billing & licensing models.
Resolve complex customer requests or complaints.
Apply best practice processes/procedures associated with onboarding, provisioning, tools, reporting and escalations.

Experience with supporting Microsoft Azure clients.
Either possess or be willing to obtain FinOps Practitioner Certification.
BS Degree in Business or a Technology related field; graduate degree appreciated.
Experience optimizing workflows and implementing process improvement.
Technical and business problem-solving skills and judgment.
Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels.
Ability to prioritize and manage competing demands.
Experience working with Clients on business solutions.
Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn.
Either possess one year of prior experience in the Microsoft Azure Portal or similar Cloud Portals or be willing to learn.

Azure FinOps Consultant

Key skills