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Senior Product Manager, AI Innovations – Agent Assist at Five9 | JobVerse
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Senior Product Manager, AI Innovations – Agent Assist
Five9
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Senior Product Manager, AI Innovations – Agent Assist
San Ramon, California, United States of America
Full Time
1 day ago
$90,000 - $250,300 USD
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Key skills
Go
AI
ML
SaaS
Product Management
About this role
Role Overview
Define the product roadmap and strategic direction for AI innovations.
Oversee the end-to-end product lifecycle.
Partner closely with Engineering, Data Science, and Product Design.
Collaborate with clients and Go-To-Market teams.
Make informed strategic decisions amid ambiguity.
Objectively evaluate product performance and leverage KPIs.
Requirements
Bachelor's degree in computer science, engineering, or related field; MBA is a plus.
4+ years of comprehensive professional experience in SaaS product management.
A proven track record in a formal Product Management capacity, successfully delivering B2B SaaS solutions.
Essential background in the Contact Center industry with direct experience building and shipping AI-driven products.
Deep understanding of the product development lifecycle for ML-driven solutions.
Highly autonomous operator capable of driving initiatives forward without extensive operational support.
Tech Stack
Go
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform.
Generous employee stock purchase plan.
Paid Time Off.
Company paid holidays.
Paid volunteer hours.
12 weeks paid parental leave.
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