Key skills
GoAIMLSaaSProduct Management
About this role
Role Overview
- Define the product roadmap and strategic direction for AI innovations.
- Oversee the end-to-end product lifecycle.
- Partner closely with Engineering, Data Science, and Product Design.
- Collaborate with clients and Go-To-Market teams.
- Make informed strategic decisions amid ambiguity.
- Objectively evaluate product performance and leverage KPIs.
Requirements
- Bachelor's degree in computer science, engineering, or related field; MBA is a plus.
- 4+ years of comprehensive professional experience in SaaS product management.
- A proven track record in a formal Product Management capacity, successfully delivering B2B SaaS solutions.
- Essential background in the Contact Center industry with direct experience building and shipping AI-driven products.
- Deep understanding of the product development lifecycle for ML-driven solutions.
- Highly autonomous operator capable of driving initiatives forward without extensive operational support.
Tech Stack
- Go
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform.
- Generous employee stock purchase plan.
- Paid Time Off.
- Company paid holidays.
- Paid volunteer hours.
- 12 weeks paid parental leave.