Lead the enterprise-wide strategy, development, and implementation of agentic AI solutions
Partner in transforming underwriting, claims, operations, finance, and corporate functions
Define the multi-year strategy for agentic AI adoption
Drive the company’s evolution toward an agent-augmented workforce
Establish enterprise-level standards for agent behavior, safety guardrails, performance telemetry, and lifecycle management
Enable end-to-end process redesign to unlock automation potential
Build and lead cross-functional AI Companion/Agent development pods
Deliver and scale flagship agentic AI solutions
Direct the development of the services layer that enables agents to read/write into core systems safely and efficiently
Lead organizational change through education and upskilling
Drive quantifiable improvements in process throughput, underwriting and claims accuracy

15+ years of progressive leadership in AI, analytics, digital transformation, intelligent automation, or enterprise technology
10+ years leading process-improvement, Lean/Six Sigma, operational excellence, or large-scale transformation in a complex global organization
Insurance industry expertise is strongly preferred; deep familiarity with underwriting, claims, or policy administration is a plus
Proven track record delivering AI or automation solutions at production scale
Experience managing cross-functional global teams and working with C-level executives
Deep knowledge of: Agentic AI frameworks, Enterprise AI architecture and services layers, LLM and multimodal model ecosystems, Document intelligence, Mastery of process reengineering methodologies
Strong understanding of core insurance platforms and data ecosystems

VP, Global Head of Agentic AI Solutions

Key skills