Own the product strategy for denial prevention, not just roadmap delivery
Define the problem space, product boundaries, and long-term direction for frontend RCM agents
Define and build systems that prevent denials before submission across eligibility, benefits, prior auth, and estimates
Partner closely with engineering on architecture and system design for LLM + browser-based agents
Drive clarity in ambiguous areas, making fast decisions with incomplete information
Develop a deep understanding of payer behavior, edge cases, and real-world RCM workflows
Improve automation rate, accuracy, and reliability across agent workflows
Influence cross-functional teams including Sales, CS, and leadership on product direction and tradeoffs
Work directly with customers to validate product decisions and refine workflows
Represent the product externally in customer, partner, and technical conversations

7+ years of product management experience or equivalent founder experience
Deep experience in healthcare RCM (non-negotiable), ideally with exposure to denials, eligibility, or payer workflows
Proven ability to operate in high-ambiguity environments, defining problems and setting strategy from scratch
Track record of owning complex product areas end-to-end, from early definition through scale
Strong technical fluency and ability to work closely with engineering on system design and tradeoffs
Experience building or working with AI/LLM-powered systems, or strong intuition for applying them
Ability to influence across teams and levels, including leadership
Strong product judgment with a focus on real-world outcomes, not just feature delivery.
Preferred:
Experience working with payer portals, clearinghouses, or EDI workflows
Experience building automation or agent-based systems
Experience working on products with heavy operational or workflow complexity
Comfortable representing product externally with customers or partners

Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options
your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Competitive Compensation: $200,000
$240,000 annual base salary, plus target bonus and equity

Principal Product Manager, Front-end RCM Agents

Key skills