Establish and execute a comprehensive omni-channel strategic plan to achieve planned sales and KPIs
Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
Drive financial performance through consumer service, human resources, inventory control and store appearance
Model the brand’s Athlete service standards and selling behaviors for all retail store formats
Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
Achieve forecasted Sales & Contribution Margin
Accountable for Service Culture, Customer Service, People, Product & Operations
Support New Store Openings; recruitment, on-boarding plans, training plans & load-in support
Collaborate with Retail Operations on the retail teammate training program/annual calendar and new technology control and implementations e.g. RFID
Maintain compliance with UA policies, risk control and asset protection across district
Provide insight into future needs to provide input on budget modifications
Develop contingency plans for obstacles and navigate through organizational ambiguity
Collaborate with leadership across entire organization to achieve objectives and goals
Motivate and inspire team by communicating Under Armour’s Values, Core Competencies
Lead and partner with Store Managers and above on all performance management tools as well as providing performance feedback and insight on business strategy
Oversee Market Managers and provides performance feedback to teammates and insight on business strategy e.g. through Division of Responsibilities (DOR)
Lead Store leadership huddles and empower leaders to hold Team Shift Huddles
Evaluate sales and payroll goals using payroll reports and tools; make scheduling adjustments as needed
Partner with the talent teammates to recruit, hire, develop and retain high performing store leadership teams by considering seasonal hiring and turnover, network opportunities
Engage in compensation decisions in partnership with the corporate HR & Ops teammates
Drive teammate engagement by recognizing and rewarding performance and, providing feedback and/or action planning on substandard performance
Ensure that the store leadership team adheres to and enforces all employment practices and policies
Other tasks as assigned by leadership
Requirements
Expert-level knowledge in Retail Industry
Ability to apply knowledge to complex problems
Knowledgeable on best practices to navigate through obstacles to maximize work optimization
Fluency in local language and advanced verbal English skills
Basic knowledge of employment laws including compliance with federal, state, and local requirements
Strong communication, presentation, delegation, and follow-up skills as well as customer service focus.