Serve as the primary technical expert, partnering with sales teams to support customer engagement, specify appropriate solutions, and help close opportunities
Guide customers through project lifecycles by providing technical expertise and recommendations to ensure products are applied effectively and meet project requirements
Develop, document, and refine processes to improve efficiency, accuracy, and scalability across technical sales support and application engineering activities
Review quotes for technical accuracy, code compliance, and alignment with customer requirements, ensuring solutions meet specifications and organizational standards
Ensure accurate product configuration and documentation
Partner with engineering, product management, and operations teams to align on product capabilities, resolve technical challenges, and support continuous product improvement
Maintain deep knowledge of product lines, including features, specifications, and application requirements, to provide informed recommendations and training to internal teams and customers
Requirements
Bachelors degree in Engineering, Business, Construction Management etc. preferred
3-5+ years of experience with technical products and customer projects, including roles in sales support, application engineering, or product specialization within manufacturing