Leading full lifecycle ERP and SaaS implementation projects from initiation through to go-live and hyper care
Managing multiple concurrent customer projects of varying size and complexity
Acting as the primary point of contact for customers throughout delivery
Defining project scope, timelines, deliverables, and governance structures
Running project kick-offs, status meetings, steering updates, risk reviews, and go-live planning sessions
Managing project risks, dependencies, issues, and escalations proactively
Collaborating with consultants, technical teams, and business stakeholders to maintain delivery momentum
Ensuring projects remain on track commercially and operationally
Maintaining high-quality delivery documentation including project plans, RAID logs, UAT coordination, and go-live readiness
Supporting continuous improvement across delivery processes and project governance

3–5 years’ experience managing software implementation projects (SaaS or ERP)
Experience delivering multiple concurrent projects (typically 4–8 at a time)
Strong stakeholder management across both technical and non-technical audiences
Experience delivering cross-functional projects
Familiarity with ERP systems, finance systems, or AP/payment workflows (desirable)
Experience with project management tools such as Jira, Asana, or Smartsheet

ERP Implementation Project Manager – Contract

Key skills