National Field Training Manager – Patient Services Access

Role Overview

• Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants
• Build trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships
• Leverages existing Learning & Development core platforms and content within the Franchise training to limit duplicative efforts
• Demonstrates direct and open communication to key stakeholders resulting in positive relationships and mutual alignment
• Provides candid and specific verbal & written feedback to training participants resulting in their awareness of strengths and weaknesses including a plan for improved performance
• Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals
• Develops Guest Trainers and/or Regional Field Trainers by providing them a meaningful role during foundational training and ongoing learning
• Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into franchise team business plans
• Leads cross-functional initiatives and may be responsible for additional special projects within training organization
• Assists with the on-boarding, development, and mentorship of other NFTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships
• Executes with little guidance and/or direction from senior leadership

Requirements

• Bachelor’s degree
• Understanding of Adult Learning Principles
• Proven experience in development and use of critical learning/teaching platforms (i.e.PowerPoint, Rise Articulate, iSpring)
• Experience working within and utilizing LMS
• 5+ years of field experience in pharmaceutical industry as an Account Executive or Field Access Specialist with extensive knowledge of the medical buy-and-bill process
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)
• Prior experience leading projects with regional or national impact
• High performing track record and strong understanding of what drives success in a commercial organization
• Demonstrated ability to work with a variety of individuals at all levels of management to develop partnerships and align training with the business strategy
• Proven ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization.

Benefits

• paid time off (vacation, holidays, sick)
• medical/dental/vision insurance
• 401(k) to eligible employees.
• long-term incentive programs.