Associate Director – Delivery Manager, Front End Development, UI/UX

Role Overview

• Lead one or more agile squads (5-10 people) focused on UI/UX-driven product delivery, ensuring smooth and efficient processes from requirements gathering to production release.
• Collaborate closely with UI/UX designers, product owners, engineers, and stakeholders to prioritize and deliver user-centric features that align with business goals.
• Champion agile delivery best practices, including Scrum, Kanban, and scaled Agile frameworks (e.g., SAFe, Spotify model).
• Manage squad capacity and resource allocation, working with internal and external teams to ensure the right skills are available.
• Facilitate agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure governance and metrics tracking are in place.
• Drive continuous improvement initiatives focused on enhancing time to market, product quality, and user satisfaction.
• Act as the primary point of contact for your squads, removing blockers and fostering a collaborative, high-performance team culture.
• Integrate UI/UX research and design feedback into the development process to ensure products meet accessibility, usability, and aesthetic standards.
• Support the integration of AI and emerging technologies to enhance UI/UX capabilities and overall product innovation.
• Provide coaching and mentorship to squad members and junior delivery leads, promoting T-shaped skills development.
• Collaborate with senior leadership to align delivery with strategic objectives and contribute to organizational Agile transformation.
• Manage delivery risks, issues, and dependencies, escalating as necessary to ensure successful outcomes.
• Oversee product lifecycle considerations including technical debt, security, and modernization from a UI/UX perspective.

Requirements

• Proven experience as a Delivery Manager, Agile Pod Lead, or Squad Lead in a technology environment with a strong UI/UX focus.
• Deep understanding of UI/UX principles, design thinking, user research methodologies, and accessibility standards.
• Hands-on experience working with cross-functional teams including designers, developers, and product managers.
• Strong knowledge of Agile methodologies and frameworks (Scrum, Kanban, SAFe, Spotify, Scrum@Scale).
• Experience managing distributed and remote teams across multiple time zones.
• Solid technical understanding of software development lifecycle, architecture, test engineering, DevOps, and security best practices.
• Familiarity with tools such as Azure DevOps (ADO), Planview, and design collaboration platforms (e.g., Figma, Adobe XD).
• Experience integrating AI or automation tools to improve delivery efficiency and product innovation is a plus.
• Excellent stakeholder management and communication skills, able to engage effectively with technical teams and senior business leaders.
• Metrics-driven mindset with experience using KPIs to measure delivery performance and drive continuous improvement.
• Strong problem-solving skills with the ability to simplify complex challenges and deliver elegant solutions.
• Financial acumen to manage delivery budgets, resource costs, and infrastructure spend.

Tech Stack

• Azure

Benefits

• professional development opportunities
• interesting work
• supportive leaders
• vibrant and inclusive culture