Leverage scientific, economic value, managed care expertise and market knowledge to establish/build professional relationships and proactively engage with PHDMs in priority accounts as aligned with medical and Market Access strategy, including emerging data discussions, uncovering and addressing medically related access barriers in the patient journey, understanding market dynamics within the territory, pipeline discussions, disease state and product education, addressing unsolicited requests, and capturing PHDM-related insights across all stages of the product lifecycle.
Demonstrate strategic National and Regional vision by identifying, mapping, and planning PHDM engagement and Key Accounts aligned to medical launch strategy, including creating and maintaining strategic medical plans for each National and Regional account.
Identify emerging PHDMs/influencers and related entities as the healthcare market evolves and collaborate effectively and compliantly with all field partners and internal colleagues.
Regularly and effectively collaborate with internal colleagues (Market Access, HEOR, MSLs, RMLs, etc.) across launch brands and new indications (Oncology, Cardiovascular, Renal, Immunology, Neuroscience) to advance shared or aligned objectives while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
Deliver thought leadership around product lead opportunities and represent the VEL perspective in internal work streams as assigned.
Maintain in-depth knowledge of assigned Novartis launch compounds and new indications to serve as a medical resource to customers and internal colleagues, and represent Novartis at national clinical, value evidence, and managed markets congresses to support continuous knowledge development in the US healthcare market space.
Achieve agreed-upon team/personal objectives related to launch/prelaunch products, activities, and other VEL-related goals, and utilize key metrics/KPIs to identify best practice and drive continuous VEL improvement.
Maintain in-depth knowledge of internal policies and external regulations, including field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, and institutional policies, and understand how they affect day-to-day responsibilities.
Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling core customers and ensuring up-to-date information in the CRM.
Champion emerging responsibilities as strategic priorities evolve, proactively drive personal and professional development, and conduct oneself with the highest ethical standards in adherence with the Novartis Code of Conduct, all relevant laws and regulations, and Novartis Ethics, Risk & Compliance policies and procedures.
Requirements
Graduate degree in science or healthcare required.
5+ years experience as a Managed Care/PHDM, focused Medical Liaison is preferred.
Strong knowledge of US healthcare (managed care/patient access in particular), payers, pathways, SOCs/IDNs, health economics, outcomes research, and evolving trends around patient access, value-based care, quality measures, and pay for performance, FDA, OIG, HIPAA, PhRMA Code and other regulations/ethical guidelines applied to the pharmaceutical industry is required.
History of organizational or enterprise impact through strategic thinking, working within a matrix organization and leading others through collaborative teams in a Field Medical-based position is required.
Excellent interpersonal, communication, and presentation skills are required.
Must have strategic mindset and ability to navigate complex healthcare landscape able to identify, network and partner with medical experts, including PHDMs, thought leaders, large group practices, medical directors, and pharmacy directors are required.
Ability to develop a strategic vision by integrating needs of diverse perspectives, scientific considerations and market knowledge to produce best in class results.
Demonstrated creativity and effectiveness in addressing strategic challenges.
Innovative and creative thinker, who can adapt quickly to changing market conditions, business needs and an evolving product portfolio.
Must be able to organize, prioritize, and work effectively in a constantly changing environment.
Benefits
Health insurance
Life and disability benefits
401(k) with company contribution and match
Generous time off package including vacation, personal days, holidays and other leaves