Senior AI Engineering Technical Program Manager

Role Overview

• Drive the planning, tracking, and execution of engineering projects for AI automation initiatives, ensuring timely delivery of features and integrations (e.g., with Webex, Outlook, SharePoint, Jira, MCP)
• Break down complex product requirements (from PRDs) into actionable engineering tasks and deliverables
• Serve as the primary point of contact between engineering, product, security, and UX teams to resolve dependencies and remove blockers
• Facilitate effective communication and alignment across global, distributed teams
• Identify project risks and issues early; develop and execute mitigation plans in collaboration with engineering leads
• Support implementation of privacy, data retention, and security best practices, ensuring features like persistent memory and data access align with Cisco’s standards
• Recommend and implement improvements to engineering and program management processes
• Advocate for agile practices and tools that drive better collaboration and delivery outcomes

Requirements

• 10+ years of experience in technical program management or engineering project leadership
• Demonstrated experience managing engineering projects with multiple integrations and cross-functional dependencies
• Familiarity with enterprise software development, APIs, and workflow automation
• Strong project planning, tracking, and organizational skills
• Excellent communication and collaboration skills; able to work effectively with technical and non-technical stakeholders
• Proactive problem-solving and risk management abilities
• Working knowledge of agile methodologies and tools (e.g., Jira, Confluence)
• Experience with AI-specific operational challenges, such as token cost management or large-scale AI deployment

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• flexible vacation time off program
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• optional 10 paid days per full calendar year to volunteer
• eligibility for annual bonuses