OneStream Software is a company focused on advancing finance teams by unifying financial and operational data. The Technical Program Manager - Product Readiness is responsible for driving cross-functional readiness activities for new product introductions and major product releases, ensuring the business is prepared to deliver, sell, support, and scale offerings at launch.
Responsibilities:
- Coordinate cross-functional product readiness activities for assigned new product introductions and major releases, ensuring plans, owners, dates, and dependencies are clearly documented and tracked
- Build and maintain readiness plans, status updates, and milestone tracking to provide timely visibility into launch progress and areas of risk
- Partner with Product & Engineering, Sales, Marketing, Support, Services, and Partner teams to align launch requirements, internal readiness activities, and operational dependencies
- Track completion of key launch readiness deliverables such as enablement materials, release communications, FAQs, support readiness, partner readiness, and internal process updates
- Facilitate recurring readiness meetings, capture action items, follow up on commitments, and escalate blockers or risks to the Director, Product Readiness as needed
- Support go/no-go readiness reviews by consolidating inputs from stakeholder teams and ensuring leaders have an accurate view of launch status, open issues, and dependencies
- Help monitor readiness metrics and launch outcomes, and identify opportunities to improve launch processes, templates, tools, and team coordination
- Support handoffs to post-launch owners, including ComX where applicable, to help ensure continuity from launch readiness into commercialization and adoption activities
- Contribute to consistent execution of the Product Readiness Office operating model, standards, templates, and governance practices across launches
Requirements:
- Bachelor's degree in Business, Finance, Accounting, Project/Program Management, or a related field (or equivalent practical experience)
- 5+ years of experience in project management, program management, launch readiness, product operations, or a related role in a software/SaaS environment
- Experience coordinating complex, cross-functional initiatives involving Product, Engineering, and customer-facing teams
- Strong organizational and execution skills, including experience managing timelines, dependencies, risks, and stakeholder communications
- Ability to synthesize information from multiple teams into clear status updates, readiness views, and action-oriented recommendations
- MBA or relevant advanced degree is a plus
- PMP, CAPM, ScrumMaster, or similar certification preferred
- Experience supporting product launches, release readiness, sales enablement, support readiness, or similar cross-functional business processes in an enterprise software company
- Experience using program/project tools and reporting mechanisms to manage delivery and readiness across multiple stakeholders