Product Owner

Role Overview

• End-to-End Platform Ownership
• Own the full ecosystem lifecycle with EazyFuel as the core platform
• Ensure seamless integration and data consistency across connected systems (JDE, Salesforce, CES, TRX, ICC)
• Oversee upstream and downstream dependencies, ensuring stability across the entire value chain
• Identify and resolve cross-system bottlenecks, performance issues, and data inconsistencies
• Drive a holistic, end-to-end service view rather than siloed system ownership
• Product Ownership & Strategy
• Define and own the product roadmap for EazyFuel integrations
• Translate business and IT strategy into actionable backlog and priorities
• Drive scalability, standardization, and platform evolution
• Partner with the EazyFuel IT Product Owner to align product direction with operational excellence and long-term platform sustainability
• Business Analysis & Requirements Management
• Elicit, analyse, and document business and system requirements across multiple stakeholders
• Translate complex business needs into clear user stories, functional specifications, and acceptance criteria
• Model end-to-end business processes, data flows, and system interactions
• Facilitate workshops and stakeholder sessions to refine requirements and drive alignment
• Ensure traceability from requirements through to delivery, testing, and business outcomes
• Support UAT planning and execution, ensuring solutions meet business expectations
• Act as a bridge between business and technical teams, ensuring clarity and shared understanding
• Delivery & Operations
• Approve project deliveries into production and ensure smooth transition to operations
• Collaborate closely with the EazyFuel IT Product Owner, delivery, test, and operations teams to build and continuously improve Fuel Card IT Operations
• Ensure strong operational foundations including monitoring, support models, and incident management
• Ensure incident root cause analysis considers full system landscape
• Support incident resolution and continuous improvement across integrated services
• Portfolio & Service Management
• Oversee platform performance, capacity planning, and service availability across all integrated systems
• Implement end-to-end monitoring and observability across the ecosystem
• Ensure SLA/KPI adherence across internal teams and external suppliers
• Actively manage vendor performance and integration quality
• Maintain business continuity and user enablement (training, communication)
• Governance, Security & Compliance
• Ensure compliance with SOX, PCI DSS, GDPR, and ITSM standards across the full ecosystem
• Conduct audits on change and release processes
• Drive best practices across governance, integrations, and platform management

Requirements

• Proven experience as Product Owner, Product Manager, Service Owner, or Business Analyst in complex IT environments
• Strong experience managing end-to-end platforms with multiple system integrations
• Solid knowledge of Change & Release Management (ITIL)
• Experience with API-driven architectures and enterprise systems
• Strong business analysis capability (requirements elicitation, process modelling, stakeholder facilitation)
• Ability to think in end-to-end processes and data flows, not individual systems
• Excellent stakeholder and supplier management
• Strong prioritization and decision-making skills
• High ownership with a focus on quality, stability, and operational excellence
• Analytical, KPI-driven mindset
• Nice to Have: Experience in fuel cards, payments, or fintech platforms
• Exposure to ERP and CRM ecosystems (e.g. JDE, Salesforce)
• Experience in large transformation programmes
• Background in regulated environments

Tech Stack

• ERP
• ITSM

Benefits

• Contract of employment
• Annual bonus
• Private medical care
• Cafeteria Platform/Multisport
• English lessons subsidized by the company
• Group insurance
• Attractive discounts for products and services at our stations
• Employee stock purchase plan
• Employee Assistance Program (Lyra)
• Modern and convenient office that you can virtually visit here
• https://goo.gl/maps/CLteHfYcdYMbdESq6
• Trainings & possibility to develop skills in a wide international environment