Engage with retail clients to understand their store operations, backend systems, and data requirements.
Define end-to-end integration strategies, including data ingestion, pre and post processing, and publishing to relevant retail systems.
Serve as the subject matter expert on Simbe’s products and offerings, including APIs, mobile apps, and business intelligence tools.
Develop pilot use cases and demos showcasing Tally’s data capture, analytics, and integration with client’s systems.
Guide the implementation process, working with internal Simbe deployment teams and client technical teams to configure integrations.
Partner with Customer Success and Product teams to build robust adoption strategies, including user training, documentation, and onboarding processes.
Act as the technical point of contact for key stakeholders, maintaining a proactive communication channel for support.

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).
3-5 years in solutions engineering, system integration, or a similar customer-facing technical role, preferably at a SaaS company servicing the retail sector.
Proven background working with or integrating systems like POS, ERP, WMS, workforce management, inventory management, planograms, etc.
Strong experience with RESTful APIs, Python, SQL regex, data modeling, and system integration design patterns.
Familiarity with cloud technologies (e.g., AWS, Azure, GCP) and modern data pipelines (ETL, streaming, etc.).
Track record of designing and delivering integrated solutions in a complex, multi-stakeholder environment.
Strong customer-facing skills, capable of translating technical concepts to business value and vice versa.
Excellent written and verbal communication skills; ability to influence and guide decision-making with both executives and technical teams.

Enterprise Solutions Engineer – Retail Tech

Key skills