Key skills
VoIPLeadershipCommunicationPresentation Skills
About this role
Role Overview
- Drive the part of Product Tech Roadmap and oversee the full execution and enablement lifecycle for the VoIP, IPCC, UCaaS, SBCaaS , UC Management Tool Kit, OneTalk product suites
- Define the Reference Architecture and updating/finalizing critical design documents by working with Engineering teams
- Serve as the technical authority responsible and accountable for documenting high-quality technical user stories and defining seamless service flows
- Manage delivery risks and issues, implementing corrective measures, and diligently tracking scope changes (schedule & resources) within the project
- Provide essential Tier 2 support and interface directly with Network engineering and Information Technology teams to ensure platform stability and scale
Requirements
- Bachelor’s degree or four or more years of work experience
- Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
- Product and partner management experience
- Willingness to travel
- A degree in IT, information systems, or engineering (even better)
- Experience in complex multi-tower solutions delivery (even better)
- Strong technical experience in GTS platforms and provisioning flows (even better)
- Strong technical experience in integrating telecom technologies (even better)
- Excellent written and verbal communication skills (even better)
- Excellent executive presentation skills; comfortable presenting both technical and commercial business topics to peer teams and Sr. leadership (even better)
- Product development expertise with 5+ years of experience in delivering network products (even better)
- Must be able to lead and motivate project teams and meet specified deadlines (even better)
- Relevant work experience in technical product and/or technical network roles
Tech Stack
- VoIP
Benefits
- medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- matched 401(k) savings plan
- up to 8 company paid holidays per year
- up to 6 personal days per year
- paid parental leave
- adoption assistance
- tuition assistance
- incentive based position with the potential to earn more
- vacation per year, which grows with additional service