Manage all aspects of the books production process, including copyediting, proofing, indexing, print and digital publication.
Ensure that external suppliers carrying out these activities achieve RSC quality and timeliness targets, and that best practice and efficient workflows are applied.
Liaise with freelance copyeditors and indexers and other third-party suppliers.
Identify and investigate improvements to processes and policies, and implement relevant changes.
Maintain excellent relationships with our editors and authors, with good communication and customer service through each step of the production process.
Maintain our quality standards, and meet our annual publication target, which contributes directly to revenue generation and delivering our books strategy.
Create and maintain up-to-date documentation to ensure clear understanding of policy, procedures and expectations.
Develop and maintain good working relationships with internal and external staff.
Manage projects to achieve revenue diversification or legislative compliance.
Deputise for the Senior Production Controller when required.

Experience of working in production or editorial roles in publishing.
Familiarity with XML workflows.
Excellent organisational and time-management skills, with the ability to work under pressure and meet strict deadlines, working well individually as well as in a team.
Good interpersonal and communication skills with internal and external contacts, displaying tact and diplomacy where necessary.
Excellent attention to detail and the ability to problem-solve and reprioritise tasks based on both business and customer needs.
A good honours degree in science (Desirable).
Experience working with freelance copyeditors and indexers and other third-party suppliers (Desirable).
Advanced XML skills (Desirable).

Production Controller, Books

Key skills