Responsible for one or more applications/modules and provides technical leadership in improving, enhancing, developing and supporting/maintaining said applications/modules within Ryder's IT Architecture
Provides guidance to the IT support teams as well as providing support to projects and teams requiring the configuration and modification to the core applications/modules and integration of technology solutions
Participate in architecture design, performance monitoring, module evaluation, and buy versus build decisions
Responsible for end-to-end administration tasks that span the platform and includes various activities such as analysis and design, troubleshooting, development and testing, implementation of monitoring solutions, documentation, and support of managed packaged upgrades
Supervise and communicate development, project status, dependencies, and risks and mitigation strategies to the project team, business stakeholders and leadership
Provides technical expertise to the business
Configures the system to support Business and IT needs, user requests, process changes, and improvement initiatives

Bachelor's degree required in Computer Science, Computer Information Systems, Informatics or Engineering, other majors to be considered on an individual basis
Seven (7) years or more Experience working in an IT environment and having been exposed to various IT-related responsibilities and terminology required
Five (5) years or more System administration of a PPM platform required
Five (5) years or more Experience in process improvement – whether in a business or technical environment required
Strong background in IT Security, specifically IT Risk, Vulnerability Management and system best practices advanced required
SQL scripting or similar scripting capabilities (fundamental skills at minimum) intermediate preferred
System analysis capabilities (including data analysis) and process improvement capabilities (business and/or technical) advanced required

comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
paid time off for vacation, illness, bereavement, family and parental leave
tax-advantaged 401(k) retirement savings plan

Business Continuity Program Manager

Key skills