Commercial Operations Analyst

Role Overview

• Provide process, tooling, and data to support commercial stakeholders in driving the organisation to achieving its commercial objectives.
• Drive funnel velocity by running the group’s regular commercial operating framework and related processes.
• Partner with the sales team to maintain their funnels and accelerate key deals.
• Partner with operational teams to facilitate their participation in commercial processes.
• Proactively identify and tackle bottlenecks or exploit opportunities.
• Support the organisation’s effective use of the group’s CRM system.
• Assist leadership in setting, communicating, and monitoring targets.
• Own the completeness and accuracy of the data within the group’s CRM system.
• Run a regular reporting cycle to report on actual progress vs targets.
• Partner with key stakeholders to identify and act upon trends.
• Proactively engage with the sales team to maintain accurate sales forecasts.
• Proactively engage with operational teams to forecast the P&L implications of changes in the funnel.
• Run a regular reporting cycle to communicate expected sales and revenue performance vs targets.
• Partner with key stakeholders to identify and act upon trends.
• Support Commercial Finance leader and peers in strategic commercial initiatives, commercial forecasting and reporting, and ad-hoc reporting and analysis.
• Partner with FP&A to contribute to periodic budgeting and forecasting activities.
• Partner with Accounting team to drive alignment with our accounting practices.
• Ensure commercial operating framework is performed on time and in accordance with process design.
• Ensure CRM data is complete and accurate.
• Ensure funnel reporting is accurate and delivered on time.
• Ensure funnel forecasting is based upon validated assumptions, accurately calculated, and delivered on time.

Requirements

• 5+ years in a Sales Operations, Commercial Finance, or related role (preferably in PaaS, MedTech, or technology-driven industries)
• Bachelor’s degree or equivalent post-graduate qualification in Finance, Business, or related subject.
• Strong Excel and financial modelling skills.
• Experience with data management and visualisation tools such as Power Query, Power Pivot, PowerBI, or equivalent.
• Familiar with CRM, ERP and other similar business systems such as Salesforce and NetSuite.
• High level of written and spoken English language.
• Driven and ambitious.
• Enjoys working in a fast-paced and high-performing team.
• Likes to work across broad functional domains.
• Passionate about driving execution with a need to constantly move the needle.
• Analytical mind and a predisposition for detail.
• Ability to grasp theoretical concepts and transform them into practical steps.
• Commitment to embedding processes and tooling to consolidate change.
• Attraction to challenge and a will to work through complex problems.
• Team player who likes to work in a collaborative and dynamic environment.
• Ability to communicate financial insights to non-financial stakeholders.

Tech Stack

• ERP

Benefits

• Private health insurance
• Sponsored sports and fitness activities
• A free meal, fruit and beverages at the office
• Opportunity to gain international business experience, working for world high-class companies
• Possibility for personal and professional growth within a stable environment with ongoing training and support
• Open door policy to all levels of management – everyone’s ideas are listened to and highly appreciated.
• Regular salary reviews
• Annual bonus scheme
• Annual training plans
• English Business classes