The Training Specialist for Mobile II reports to the Instructional Systems Management Unit Chief and is responsible for inventory and content management of ISM-controlled mobile IT equipment used for training delivery (tablets, laptops, etc.)
This includes image management of hundreds of mobile devices and management of training content according to the National Archives and Records Administration (NARA)
The Specialist prepares and manages equipment accountability forms for staff and students to assure continuous awareness of status for the entire inventory
Both tablet and PC imaging and TMS management are IT Systems Management functions and require system security admin training and compliance with applicable regulations and policies
Assists instructional developers in performing functional (QA) checks of on-line and mobile content
Creates and maintains guides and basic instructions for users of ISM owned IT equipment
Performs a first tier "help desk" support for users of ISM IT equipment
Assists in the development of course materials including planning documents, student and instructor materials and course presentations

Must have at least a bachelor’s degree, preferably in instructional technology, information technology related subjects or in a criminal justice / law enforcement area
Must have IA 210 or similar System Security Administration training
Must have at least 5 years experience in a training environment, information technology operations or inventory management
Familiarity with the standard concepts, practices, and procedures of training and course development
Knowledge of DOS and NIST IT System Security policies and requirements
Knowledge of Federal office management policies, practices, and procedures
Ability to work independently
Secret Clearance is required
Due to the nature of work at the client’s site, U.S. Citizenship is required
Must be able to pass a background check
May require additional background checks as required by projects and/or clients at any time during employment

Training Specialist – Mobile

About this role