Accounts Receivable Administrator

Role Overview

• Process payments and refunds accurately and on time
• Reconcile AR schedules in accordance with company policy
• Provide support to store locations as needed
• Review and input credit application details into internal systems
• Investigate and resolve account discrepancies and billing issues
• Respond to service and parts customer inquiries within service level agreements
• Collaborate with internal stakeholders to ensure smooth AR operations
• Other administrative and support duties as assigned

Requirements

• High attention to detail and a proactive, deadline-driven mindset
• Strong written and verbal communication skills
• Customer service experience, preferably in a fast-paced or call center environment
• Confidence making outbound calls; collections experience is a plus
• Critical thinking and active listening skills
• Ability to prioritize tasks and manage time independently
• Proficiency in Microsoft Excel, including experience with functions like XLOOKUP
• A collaborative attitude and commitment to excellent service

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs