Responsible for operation supports of Manufacturing Execution Systems (MES) and Document Management Systems (DMS)
Expert knowledge of each, and the interfacing of, Manufacturing Execution Systems (MES) and Document Management Systems (DMS)
Conduct Detailed Impact Analysis to proposed product and/or MES/DMS system changes
Act as change owner/SME, implement MES/DMS related computer system changes
Develop systems solutions in conjunction with GIS/internal stakeholders
Plan, write and execute Test Cases as required in support of corrective or improvement initiatives
Maintain SAP transactions for automated Master document issuance
Troubleshoot system issues with and providing coaching to internal/external stakeholders
Act as Super User for one or more MES/DMS systems
Serve as a technical resource to internal/external customers and key stakeholders
Support, coach and mentor internal customers as required
Perform custom queries and/or MES/DMS system investigations to provide information to internal/external stakeholders

Bachelor’s/ master’s degree in science / pharmacy or post-secondary education required
Minimum of 8 years relevant working experience in the pharmaceutical industry
Previous Production/Packaging/Documentation experience in the pharmaceutical industry is an asset
Understanding of GMPs, SODs
Good organization skills and report writing skills
Proficient in working with MS Office Suite (Microsoft Word, Excel)
Understand the business process within Production and Packaging areas
Working knowledge of MES/DMS systems; knowledge of multiple systems, and/or advance knowledge preferred
Working knowledge of system and data change control procedures
Strong data analysis skills
Ability to strategically investigate problems independently, determine root cause and propose solutions
Demonstrated knowledge of organizational structure and functions across Apotex and affiliates
Ability to be flexible and multi-task in a rapidly changing environment
Ability to complete and coordinate projects with strict deadlines
Well developed interpersonal and team work skills
Strong verbal and written English communication skills
Effective coaching and training skills

Assistant Manager – Site Support

Key skills